Privacy Policy

Tiamat Candle Co Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy explains how Tiamat Candle Co collects, uses, and discloses information about you when you visit our website ([website address]) or make a purchase from us.

1. Information We Collect

• Information You Provide:
• When you place an order, we collect your name, billing address, shipping address, email address, phone number, and payment information.
• When you create an account, we collect your name, email address, and password.
• When you contact us, we may collect your name, email address, phone number, and the content of your message.
• Information We Collect Automatically:
• When you visit our website, we may automatically collect information about your device, including your IP address, browser type, operating system, and the pages you visit on our website.
• We may also use cookies and similar tracking technologies to collect information about your browsing behavior on our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.
• Improve our website and services.
• Personalize your experience on our website.
• Send you marketing communications, such as email newsletters and promotional offers.

3. Disclosure of Your Information

We may disclose your information to:

• Third-party service providers who help us with our business operations, such as shipping carriers, payment processors, and marketing platforms.
• Law enforcement or other government officials, as required by law.
• Other third parties with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings.
• Track your website usage.
• Deliver targeted advertising.

You can control the use of cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at Steph@tiamatcandleco.com.